Effective communication (P2)

Effective communication is all about that the speaker and the listener both understand what is being said and listen to what is being said. For a task we had to go out and ask people if they had problems with their phone and record what we did in a power point (Problems with phones)


Writing Skills
To be able to communicate effectively you need to be able write what you want to get across with good writing skills these include things like correct spelling, good use of punctuation, structuring you work neatly and so it is easy to understand and only putting in what is relevant there is also no use of emoticons since it can show you to be less professional.

General Communication
To be able to have good communication you will need to have good general communication  skills this includes things like using the right terminology for the thing you are talking about so you appear to look professional and that you know what you are talking about also to be able to engage the audience so that they want to watch you and also being able to get you voice across to people so that they understand you by speaking loud and clearly.


Interpersonal skills
These are types of skills that we use all the time from communicating to people in a work environment to talking to friends in a laid back environment a type of interpersonal skill is non-verbal communication which is the use of face expressions and gestures that you use to get your ideas across and sometimes easier to understand since some people will be able to tell what you are saying just by how you move your hands and what expression you us.